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25 thoughts on “Thompson Creek Windows Reviews”

  1. I read through many review and is very helpful, thank you! Can you provide your top 3 windows in terms of quality? I am in Northern Virginia and have one side of the home south facing getting heat in the summer and north side gets very cold drafts in the winter. The windows are about 15 years old and low grade builder quality in my eyes; half open, some locks are cracked and very draft right through he glass.
    Thank you!

  2. I am in the same area of Daniel, and would be like to be included on the information provided…many thanks windowdog

  3. I live in Northern VA and got quotes from a few different companies. We ended up going with the Champion 365 windows with lifetime warranty for around $600/window. The sales pitch was extensive and the price started out around $850/window, but after discussing for a while and mentioning other companies and quotes, the price eventually came down to what we were comfortable with. I do think that the Champion 365 windows are better quality than others in this price range. The salesman (Jeff) was very knowledgeable, polite, and professional. We actually kind of enjoyed the free education on windows, and even though we discussed other window companies, he did not say anything negative about them, just compared the products and warranties.

  4. When do you think your review of the Thompson Creek windows will be available?
    I am in the same area as Daniel and Dedrick, and I too would like to be included on the information provided… Thanks Windowdog !!!

  5. I too am wondering what you have to say about Thompson Creek windows. A Thompson Creek sales solicited me at home recently making some impressive claims about their windows. I would relly like to know what an industry expert such as yourself has to say about these windows.

      1. I had a TC salesmen come to my house. They had a pretty fare price compared to other window with Marvin Inifinity being the most expensive. I think their quote might have been right on par with Pella 250’s. I can’t remember any of the ratings on the window though. I wasn’t as educated about windows when I looked at TC. One thing that has stood out so far compared to other companies is the warranty. From what the salesman told me, their warranty covers anything, like rock through a window anything. I mean, it seemed like a real quality product. Wish I could remember the ratings though. The salesman was pushy which was the most annoying part of it all, but people in my area (Howard County MD) give TC high reviews all the time.

        1. As far as I’m aware there isn’t anything too special about the windows. They do use the nicer block and tackle balances. If you’re asking about ratings ask them for the air infiltration rating and anything to document it. Most newer designs will be pretty low, around 0.05 or lower. The Marvin product is pretty high which is one of the drawbacks.

          1. I’m in Richmond, VA. The salesman who came by my house today told me that the air leakage factor is .0004, and the U factor is .28. Hope that’s helpful.

          2. Ha, I belive he lied to you. Air infiltration ratings are not measured to 4 decimal places. Did you already buy from him? I’d be leery of someone throwing out numbers like that.

  6. TC sales guy just left my home. Premium series windows: air infiltration 0.3 (not great), SGHC 0.27, U factor unknown. multi-chamber frame non-insulated. Block and tackle mechanism, although the sales guy didn’t know what it was called. he wanted to text me the specs while giving his weak sales pitch so i could read them rather than his explaining them to me. the sales manager provided a verbal quote via cell phone. since i wouldn’t commit on the spot, the sales guy said i could have a written quote sent on monday if i wanted one. he thanked me for wasting only 45 minutes of his time. their warranty is impressive but i’ll be going with the Okna windows.

  7. Don’t have air intrusion numbers, but other numbers for the Thompson Creek 7900 double hung with interior grids are:
    u-factor .3
    solar heat gain .24
    visible transmittance .45
    condensation resistance 59

    It’s a pocket siil, not slope sill, ith interlocking sahes instead of bypass sasues, and in addition to weather stripping the lower sash has a bulb seal on the bottom, so I expect intrusion is minimal. the warranty is indeed all encompassing, including labor, accidental breakage and ordinary weathering.

    1. I don’t know, but I would guess the air infiltration numbers aren’t as low as you’d find from other options. Usually the pocket sill leads to higher (worse) air infiltration rates. I would think that if their numbers were great they’d publish them, but you never know. A U-Factor of 0.30 isn’t very good these days but I would guess they offer different options to get better ratings than that.

      1. Yes, I called the TC salesman out on the poor U-factor rating and he said “that’s standard for your DC region. You don’t live in Canada” I was thinking… but for 20k for 13 windows, I would think that your U-factor would be comparable to other products! They are way overpriced for their average ratings. And the salesman just talked, and talked, and talked, knowing I was totally not interested for what seemed like hours. It was torture…

  8. Hello,
    I am shopping for windows in the NOVA area for my 1996 built house which has Aluminum windows. Existing windows have lot of air draft and rooms boil in summer and are cold in winter. So far I got quotes from 6 different companies. I want to make better decision for the money that I am going to invest. I am going to stay in this house for many more years. Moved into this house in 2018.
    I did quite a bit of research about windows and finally decided the following – double pane, argon gas, lowE, double hung (single hung is fine too), foam filled window frame, non-metallic glass spacer, quiet window movement.
    1) Pella – Series 250 Windows. Quote of $32500.
    2) Paul Henry Windows – Thermal Windows. Quote of $24000 + they will also do for free the main door storm door.
    3) Home Depot – Simonton 5500 – Quote of $29000
    4) Window Universe – Revere Berkshire Elite. Additional Radiant barrier on windows for a Quote of $16400.
    5) Window World – Series 4000. Quote of $15038.
    6) Thompson Creek – DO NOT KNOW. Retail quote of $45400. But after 2½ hours of talk, he said there is a promotional discount of 10%, plus additional 25%. Then immediately said he has the capacity to give a 40% discount. So, the final quote came to ~$26600.

    Can someone shed some light on which company and window are best from above?


    1. Hi there, you may know I’d recommend the Window Universe option. When looking at the choices, what stood out as valuable features from one company or another? Or, to put it another way, if you looked at the top 3 most expensive in that list, did you see any reason to pay the premium for their offering?

      The wholesale cost of most of those windows is probably within $50 per window so a whole lot of the price difference is going to sales and marketing efforts. Some aren’t sold wholesale, but I imagine the complicated pricing is a turnoff from some companies.

  9. I have talked with you before and like most of these comments; people have difficulty grasping exactly what you are paying for. I am a retired Computer Forensics Examiner and research is in my DNA. After speaking with you recently, I am in the investigative mode on your recommendation of Windows Universe. So far, I have checked with the Maryland Better Business Bureau and their company is rated A+. (Good Start). I have read several consumer’s reviews and ratings are at both end of the spectrum. My general sense is Windows Universe rated well by most on Window Installation. I have received a quote and it was excellent and affordable. Once the virus threat diminishes, I plan on visiting the window fabricator in Baltimore. I do not need to be talked into a purchase….we need to replace our windows. The windows sales business is full of hype, misleading data, hubris, overhead costs, and vagueness. My focus is (1) Is it a respectable ,well made reliable window that has reasonable life cycle? (2) Is it a well supported product? ( 3) does the installer respond in a reasonable fashion post-installlation? (4) is the price reasonable and competitive. My expectations are not extravagant; I want something that works and is fairly reliable. I am also exploring Thompson Creek & Renewable by Andersen. So far, my initial reaction is over-priced, hyped, mixed reviews from customers.

    1. Hi Ted, I think you’ll find the Window Universe option will compare pretty well to what you’ll find from Thompson Creek and Renewal.

      Just let me know how we can help out whenever you’re ready.

  10. Hi Dan,
    I really appreciate all of your information and perspective. We are in the windows replacement portion of maintaining our home. As soon as this health crisis is over, we plan on visiting the Baltimore plant. We understand they are the builders of the windows , not the retail sales portion. We contact both yourself and Ms. Emily when that happens. Please be safe in the midst of this dangerous life-threatening Pandemic .

    1. Sounds good, just let us know how we can help out. I can also send a rep by with samples anytime. We don’t offer that everywhere, but we do in Baltimore.

  11. We live in Fredericksburg VA and need our original windows from 1987 replaced. We just bought our house a little over two months ago and the wood windows are showing signs of rot where water has penetrated and frozen, causing cracks and some places where wood is crumbling.

    We’ve gotten quotes from Window Universe, Window Nation, and Thompson Creek. The price difference between them is something!

    TC was far and away the most expensive, starting out at about $30K before applying discounts and ending up at $18K with another $2500 IF we bought that day. Window Nation was $16K before discounts dropped it $2K with another$2K IF we bought that day. Window Universe was $10K, period.

    We have 18 windows. Our trim is almond colored and I replaced the old wooden garage with a new almond door. I want windows to match, not be white and stock out like a sore thumb. WN charges an additional $6K for that, unless I want a lesser window (salesman’s words, not mine). TC will paint the exterior at the factory which lowers the 50 year warranty on exterior finish to 15 years while adding cost to each window. WU’s quote includes the vinyl bring colored almond all the way through.

    One question: why are garden windows so darn expensive? WU offers then but at a cost of $2200-$2600 for a single window!?! Neither of the other two mentioned them.

    Appreciate the information on this site, very helpful and issue!

  12. It seems to me that while the window quality (manufacturer) is important, the installation/installer is equally as important. It appears that most windows are sold by companies that are “middle men” and the installer is a completely different entity. They may be “certified” by the manufacturer, but the manufacturer has little if any connection beyond that, and the window “seller” has even less. Researching windows and sales companies is fairly easy, how do I get “reviews” on the installers to find out the quality of their work and how much they’ll stand behind it?

    1. When you get your car repaired you may look at reviews of the shop but you usually don’t look for a review of the individual guy at the dealership that is turning the wrenches. The same is true when buying windows. If you’re buying from Thompson Creek look for reviews of Thompson Creek windows to see how satisfied people are with the sales process and the results they provided. Good luck with the project.

  13. Do you know anything about Windows for Generations” as installers? Vytex Fortis double hung windows were recommended for $500. a window.

    1. I don’t but I always wonder about companies with cheesy names… What did you like or not like about what you saw from them?

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