Hi there, my name is Emily and I’m Drew’s assistant at Window Universe. We’ve received your info and we’ll be sending over a detailed itemized quote for your project asap.
Here are the next steps:
First, I just sent you an email to make sure we have the correct email address for you. If you don’t see it in a couple minutes check your junk mail folder. If you can’t find it drop me a line so we we can be sure we have your contact information correct. If you need to update your email address you can reach me at Emily@WUExpress.com.
In the email, I included our most frequently asked questions and a link to our detailed FAQ page with answers to several more common questions. If you have more questions and can’t find answers just reply to my email and I’ll gladly help out.
I also included the inside story on how our pricing works along with how it compares to what other window companies typically offer. We are a completely different kind of company. We’re not the right fit for everyone, but we are the right fit for most people and I think you’re going to love what we have to offer.
Next, I know it can be difficult to pick out colors from a brochure. If you’d like me to send out color samples for you I absolutely can.
Just click on that picture or hit this link to order completely free color samples. They’ll be real pieces of the window material so you can see exactly how the colors will look. The samples include interior woodgrain options along with exterior finishes.
Finally, Drew reviews every quote we send out to make sure they’re complete and accurate. He’ll go over the info you submitted and if he needs any more info he’ll get back to you with questions. Assuming he has everything he needs you should see a detailed itemized quote from him within 3 business days. Again, keep an eye on the junk mail folder as they can get lost in there sometimes.
If you have questions about your project quote or if you would like any additional info just let either of us know and we’ll do everything we can to help out.
Remember, we offer many options. He’ll send the option he recommends and if you’d like to look at anything else just let us know. Your wish is our command.
When you’re ready to get started give us the word and we’ll send over the order forms. Then, your local project manager will be in touch to schedule the measurements and your beautiful new windows will be here in no time.
You don’t need to measure the windows, the measurements don’t affect the price and the installation department ensures you’ll get a top quality result every single time.
Our goal was to create the absolute easiest way to order new windows and I’m confident you’re going to love it .
Sincerely,
Emily Adams
Window Universe