Category: Replacement Window Reviews

Alside Mezzo windows are designed to be a middle of the road option and they accomplish that goal. In fact, Mezzo means medium in Italian so it seems they were shooting for the middle when designing the Mezzo model.

This newly designed window addresses many of the shortcomings of the (now discontinued) Alside Excalibur window.

Disclaimer: We do occasioanlly offer Alside windows and other higher end windows (almost) nationwide either for you to install yourself or with professional installation. We do it all with no in-home salespeople. Details here. 

While the Alside Mezzo windows use a newer design than many of their competitors, Alside has been around for quite a while. They’re a large US manufacturer. They have 5 US window manufacturing plants and their products are very widely distributed.

Advantages to Alside Mezzo windows

• Slim frames to maximize light
• Low air infiltration rates for a tight seal
• Many color options available
• Lifetime warranty backed by large manufacturer
• Can qualify for federal tax credit

As you can see in the picture below, the Alside Mezzo windows have a slim frame to maximize the glass area. This is a factor we’ve repeatedly mentioned in our replacement window reviews. This is an important factor that is often overlooked by consumers.

In comparison, many other replacement windows will use thicker frames. This means the thicker window will provide less glass area in the same opening. That is something that is very important to many window shoppers.

The Alside Mezzo window is designed to be the workhorse of their replacement window line. It will likely become the most popular window they offer.

What are the Mezzo color options?

Like just about all vinyl replacement windows the Alside Mezzo window is custom made. As a result, the range of available options is pretty substantial.

They currently offer 13 exterior colors and 9 interior color options.

All combinations of interior and exterior colors are not available. It’s also important to note that far fewer colors are available in the west coast Mezzo model. You’ll want to talk to your salesperson about the options before you fall in love with an option that doesn’t exist.

They’ve recently added a black exterior option as that has become increasingly popular. The exterior color options do come with an additional cost and they look beautiful.

High quality screens

Alside has always offered a very high quality screen standard with their windows and they’ve continued that with the Mezzo. As you can see below, the screen is made of heavy duty extruded aluminum. In addition, the spline is on the inside to keep it out of the sun. The result is a screen that is more durable and better looking than most.

How about energy efficiency?

The Alside Mezzo window can produce pretty solid ratings for a double hung window. They are in line with other recently designed double pane windows and a solid step above previous generation products. For example, the Alside Mezzo window can meet or exceed the Energy Star guidelines. They can do this  in all regions of the country with double pane glass.

As time has gone on these windows are still available to meet or exceed current energy star most efficient guidelines.

Do Mezzo windows qualify for federal tax credits?

Yes, they can. In order to qualify you’ll need to order windows with the Climatech PriME glass package. While the capitalization they use is ridiculous these packages are very efficient and will qualify for tax credits in most cases.

The PriME packages will be triple pane glass packages and they’re some of the most efficient options on the market. We commonly recommend these packages. We’ve written about the advantages of double pane vs triple pane glass here.

Alside Mezzo windows warranty

Newer vinyl replacement windows tend to come with pretty solid warranties and the Alside Mezzo windows are no exception. The Mezzo lifetime warranty is pretty robust and it is transferable to the next owner.

It is VERY IMPORTANT that you get a written installation warranty from whoever is installing the windows. Alside, like almost all manufacturers, covers the windows and manufacturing defects. This means they DO NOT cover the installations unless ordered through the manufacturers installation program.

The basics of the Mezzo window are very good. They cover the windows for as long as you own and live in the house. The warranty covers seal failures (the most common warranty issue) along with the frames, the hardware, etc.

If you have Alside Mezzo windows and you’d like to file a warranty claim you can do that here. They’ll want basic info about your windows and your house. in my experience they handle the warranty process pretty well. If you have any trouble with your warranty or the warranty process post a comment below.

If you’re interested in ordering the Mezzo windows online we can help you with that here. We’ll send prices and info by email with no pushy in-home salesman.

Alside Mezzo windows cost

The retail price of Alside Mezzo windows depends on the company that is selling them. Alside distributes these windows through an extremely large network of independent dealers. They will each set their own retail pricing.  Typical costs for windows like this would be in the range of $600-8000 depending on the options and colors chosen. Typical installation for Alside Mezzo windows would run in the range of $200-300.

Some companies do try to charge quite a bit more for these products so remember to shop around if you’re unsure. There is really no reason to pay more than $1500-2000 for a typical vinyl replacement window. For example a basic white custom made double hung window with professional installation can typically be found for around $900-1200.

We do hear from readers who have received quotes for quite a bit more. It may surprise you to learn there are companies out there charging pretty ridiculous prices for windows. One easy way to make sure you’re getting a reasonable quote is to talk with our recommended companies. You can also get a window quote review here.

Why you should never buy Alside Mezzo windows?

You’ll find there is always a competitor who will tell you why another other than what he’s selling is horrible. This is true no matter what window mode you’re considering. Here we’ll look a what the competitor will probably say (and why he’s wrong).

First, they may say Alside windows are “builder grade” or “contractor grade” or anything else along those lines. You should know this terminology is completely made up. It’s just fake. Anyone who uses terms like this is just messing with you.

Next, they may say that Mezzo windows use fuzzy pads to achieve good air infiltration rates. This is also nonsense. The Mezzo windows do achieve good air infiltration rates and that’s because they provide a good seal.

Competitors used to use air infiltration rates to justify their high prices and that’s changed a little bit as more and more windows offer better ratings. If you’re hearing this story you’re hearing from a salesperson who is desperate to make his commission.

Finally, you might hear that the Alside window frames are too thin or aren’t strong enough. This is also not really based in reality. Slim frames are generally a feature as they can allow for more glass area than a similar window with a thicker frame.

The guy selling the windows with thick frames needs to tell you something so he’ll usually talk about strength. Remember, you could take all of the windows out of your house and it wouldn’t fall over. The windows aren’t holding up the house.

They need to be strong enough to make sure the windows perform well and they’re tested to meet certain window and rain ratings. The windows all meet or exceed all common ratings so there’s no need to worry about strength, it’s just a distraction.

Problems with the Alside Mezzo windows?

One problem we see is the continued use of the constant force or coil balance system. This is in line with the workhorse nature of this product as it’s not designed to be the very top of the line (mezzo means middle in Italian). The constant force balances are a less expensive option so they do contribute to the competitiveness of the pricing. At the end of the day it’s not the option we would typically pick.

It’s clear they were not trying to make a top of the line product when designing the Mezzo window. That’s ok because many people want a product that is good, but not too expensive. The Mezzo window can fit that bill.

In addition, Alside has had a reputation for questionable quality control at times. Some of this talk is driven by competitors or those companies that offer competing products, but some of it is real. Alside tells us they have invested in new manufacturing equipment for the new Alside Mezzo windows so only time will tell if these past issues have been corrected.

What’s the biggest problem?

The biggest problem with Alside windows is the fact that they sell them through any “contractor” who wants to sell them. Other manufacturers are more discriminating, only selling to reputable and well established companies. Alside windows are sold by almost anyone which means the friendly guy offering these windows might not really know what he’s doing.

We see customers having problems with Mezzo windows that aren’t really window problems at all. They’re installation problems, and sometimes the customer doesn’t even know it.

If you’re considering buying windows from a handyman or a jack of all trades type of operation you might want to reconsider. Buying windows from a company that specializes in windows will be a much better solution.

Luckily, we have a listing of our recommended window companies all over the country right here.

Other posts relating to Alside windows and doors that you might find helpful:

• Can you buy Alside windows online?
• Alside sliding patio door reviews
• Alside Ultramaxx and Sheffield windows reviews (now discontinued)
• Climatech glass packages and efficiency options explained
• Recommended contractors or installers

Disclosure: Our company has never offered Alside windows in the past. With the release of the Mezzo window we now occasionally offer this Alside product under a new program we have recently started. We also offer upgraded products that will be a better value in most cases.

Find detailed reviews on more Alside window options here.

Remember, for more great window company info you can find our suggestions for the best local companies in your area right here.

The Simonton Reflections 5500 is at the higher end of the Simonton replacement windows.  This model is distributed nationwide with several variations offered under various brand names including Prism or Prism Platinum.

Overall, as we’ve said before, Simonton makes a fine product, but this model is getting a little long in the tooth.  It utilizes some older design elements and offers less than outstanding performance numbers.

What are the drawbacks of Simonton 5500 windows?

The biggest drawback for me is the thickness of the vinyl.  You certainly get less glass area with the Simonton Reflections 5500 than you would with some competing products.  For example, in the NFRC sticker below you can see the window with a U-Factor of 0.29 a SHGC of 0.24 and a rather low visible transmittance rating of 0.45.

This window would block out too much light for my taste.  There are other models that can achieve very similar ratings with a thinner vinyl frame resulting in more visible light and a higher VT rating.

As with most windows there are several glass options that can certainly affect the numbers, but the thick frame is here to stay.

What about the window hardware?

The Simonton Reflections 5500 also uses the inexpensive constant force balance mechanism which have several drawbacks.  They also charge extra for features that many companies offer standard such as double strength glass, balance covers and heavy duty screens.

Here you can see a Simonton Reflections 5500 window with the constant force balance and no balance cover.

The last picture I’ll show you for now is of the sash stops this model utilizes.  This block at the top of the frame prevents the sash from opening all the way.  It’s not a very big deal on a large window and Simonton does a good job of making it as small as they can.  On smaller windows you won’t be able to open the window as far as you’d expect.  Why do they put it there?  They have to because of the cheap constant force balance mechanism used in the jambs.

You might ask yourself if this balance mechanism or the lack of a balance cover or the sash stops are a huge deal and the answer is probably no.  I mention them here to illustrate the idea that perhaps this product doesn’t represent a fantastic bang for your buck.

There are many old and outdated design elements in this product that just aren’t necessary anymore.  The price of a Simonton Reflections 5500 window doesn’t typically reflect the fact that it’s a bit old fashioned.

Is this window offered under different brand names?

As you’re considering your options remember that manufacturers will often offer the same or VERY similar products under many brand names.  They do this to help contractors selling the products avoid competing directly on price.  If you get 2 quotes from 2 companies offering the exact same product then the price becomes a relatively important point of differentiation.  However, if one of the companies can tell you all about why their product is “better” then perhaps the price will become less of a factor.

If you think this is a little strange, you’re right, but it happens in every industry from mattresses to bowling balls.

To sum up this Simonton Reflections 5500 window review I’d say overall it’s a fine product from a reputable manufacturer (despite my nitpicking), but you can usually do better for a lower price.

Keep looking.

If you’re looking for a window company right now, the best advice we have is to check out our list of the best window companies all over the country.  You can find it right here. 

Here we’ll look at the Andersen 400 series windows.  These are windows we installed for a good friend of mine.  He picked them out and was sure that these were the windows for him.  Shortly after they were installed he painted them himself and they sure do look pretty.  When writing this review of Andersen 400 series windows I will be including pictures, pricing information and specific details.

What are the advantages of Andersen 400 Series windows?

For starters the Andersen 400 series windows look great.  They look like nice wood windows.  Once they’re painted to match the interior trim they certainly do look like part of the house rather than something that was installed after the house was built (you can just ignore the interesting paint colors that were picked on this project).

Next, another positive attribute of the Andersen 400 series is the tilt latch mechanisms.  The sashes tilt in for easy cleaning like many new windows do these days.  The way they operate is a little unique.  Andersen has skipped the typical tilt latches on the meeting rail and opted for nearly invisible plastic clips that release the sash.  This is a design that is also seen on other Andersen windows and it is very effective.

As you can see in the picture, all you do is slide the plastic clips down to the top of the sash and pull it in.  This is a neat feature of the Andersen 400 series tilt-wash double hung model.  You don’t find this mechanism from any other manufacturers.

What about the top sash?

The top sash, shown above, is even easier.  It has the more traditional tilt latch mechanism on the top of the top sash.  They do it this way because these latches are invisible when the window is closed.

These mechanisms give the window the ability to tilt in while maintaining the traditional look of a wood window.  Perhaps it’s a small detail, but it does make the window look great and operate well.

The exterior of this Andersen 400 series window is vinyl clad and the exterior trim has been capped as you can see here.  This leaves the exterior completely finished and maintenance free.  Some folks prefer the look of wood brickmould or exterior trim and that would be an option, but it would then require painting.  This homeowner wanted to go maintenance free and he achieved his desired result.

What are the downsides?

After living with these windows for a while some less than positive attributes of the Andersen 400 series have come into focus as well.  For example, it’s clear that the owner ordered these windows unfinished and painted them himself.  That means you can see areas where he was not able to get the brush.  To get it perfectly finished he’ll need to go back and repaint all of these windows to get them looking great and that’s a chore.

Next, you can see the interior grids on these windows.  They are flimsy and they bend when you try to pull down the top sash.  We opened the windows from the top to get a picture of the tilt latch and we almost broke one.  There is no other way to lower the top sash which means at least some will likely break in the future.  This design alone is a serious shortcoming.

Last and certainly not least, these windows are drafty!  When I was sitting on the couch during a winter storm sorting through the pictures to make sure I had everything I needed.  I could feel cold air on the back of my neck coming from the window behind me.  I pulled up the air infiltration ratings for this model and they say it’s <0.30.  We know from the previous post on air infiltration ratings that this is pretty weak.

• Andersen 400 series windows structural ratings
• Andersen 400 series windows nfrc ratings

To sum it all up: this is a nice looking window.  The specifics of the windows installed in this house are just details.  For example the flimsy looking interior only grids are an option and you could order another type.

What about the air infiltration of Andersen 400 series windows?

The air infiltration on the other hand is a real problem.  These windows are drafty and there is no way to change that.  You don’t want to spend thousands of dollars for new windows to have a cold family and these windows just don’t provide a good seal.  After observing these windows for a few months I can’t recommend them.  Our good friend will be replacing these relatively new wood windows with another model that gets a much tighter seal.

The Andersen 400 series windows look great, but they do not seal well.  If your goal was to look pretty with no concern for anything else then go for it.  Most folks want a balance of beauty and efficiency.  This window does not accomplish that goal.

If you’re looking for a window company right now, the best advice we have is to check out our list of the best window companies all over the country.  You can find it right here. 

Other Andersen window posts you might find helpful:

• Why you should NEVER buy Andersen windows
• Andersen windows FAQ
• Renewal by Andersen Complaints – What’s going on?
• Andersen sells Silver Line and American Craftsman brands

How can you find a great window company?

That part is easy.  Check this section for recommendations of window companies all over the country. There’s no better way to get new windows.

Other posts you might find interesting:

• The BEST replacement window reviews
• Why you should NEVER buy Simonton windows
• Is triple pane glass worth the cost?
• Can you get window prices online
• How to find a great window company

As we get started on our Marvin Infinity reviews it’s important to keep in mind that this is a fiberglass replacement window.  It’s a bit of a different animal than either vinyl replacement windows or wood windows.  Fiberglass windows are designed to replicate the look of a wood window with increased durability.

While we’ll be writing another post soon on the advantages and disadvantages of different types of window construction it’s important to note that many wood replacement windows offer warranties as good or better than what you’ll get with a fiberglass product.  With fiberglass replacement windows you’re paying a premium over the cost of a vinyl window to get the look of wood.  It would be worthwhile to compare the cost difference between fiberglass and real wood.   The price difference is often very small.

Back to the Marvin Infinity review.  First of all this a great looking window.  It looks very solid, comes in a wide range of colors and offers a substantial amount of style options.

As you can see in the above picture the Marvin Infinity window does a great job of looking like a traditional wood window.

Marvin Infinity windows are often ordered with simulated divided lites or SDL grids.  This means the grids are on the outside of the glass which is consistent with the look of a wood window.

You can see the joint between the grid and the sash frame is pretty tight and very clean looking.  If you get up this close to it, you can tell that it is a separate piece, but nobody is going to go around you house inspecting things like this.  If they are you probably don’t want to invite them over anyway!

Notice the hardware in the picture below.  There are MANY options and they have a very nice classic look.

One last design element to point out is the lack of typical tilt-latches.  As you can see in this picture, the Marvin Infinity window skips the typical told latches for a very clean and elegant look.

How about efficiency?

The NFRC ratings for the Marvin Infinity window are pretty solid, but not particularly spectacular.  This makes sense as the product was clearly designed to be pretty rather than the most efficient window on the block.

You can see in this NFRC sticker showing the Marvin Infinity U-Factor that the ratings for this window are solid, but not remarkable.  You’re paying a premium to get this fiberglass window vs a vinyl window, but you’re not getting any real improvement in efficiency.

There are MANY options that affect the ratings so this certainly isn’t the only option, but the Marvin Infinity window will only ever be average in terms of efficiency ratings.  It will never be a top performer no matter how you order it.

In addition you do get a pretty high air infiltration rating with this window.  That means it does not provide a particularly great seal in windy conditions.  This is more of a concern for some folks than others, but if you’re in a relatively high wind area or if you’re particularly concerned about a tight seal, the Infinity window might not be for you.

Marvin Infinity Warranty?

Unfortunately the Marvin Infinity warranty leaves much to be desired.  They say it has a “lifetime” warranty, but it sure does have a lot of limitations and exclusions.

Breakdown of the Infinity window warranty:

• Insulated glass seal – 20 years NOT lifetime
• Accidental glass breakage – NOT COVERED
• Ultrex fiberglass – Lifetime until transferred, then 10 years
• Ultrex fiberglass finish – 10 years NOT lifetime
• Non-glass components (screens, hardware etc)- 10 years NOT lifetime

See the Marvin Infinity warranty on Marvin’s website or download the Marvin Infinity warranty here.

As you can see the Marvin Infinity warranty isn’t nearly as thorough as you might expect for a window sold at this price point.

How about the Marvin Infinity window cost?

The cost for Marvin Infinity windows can vary dramatically.  There are MANY options that have a huge impact on the price so it’s difficult to even give a range.  For example a basic double hung window without installation might start at about $500 and a fancy window with several expensive options could easily top $1000.

If you’ve decided to go with the Marvin Infinity windows the easiest way to get a great price is to shop around.  Find out who are the Marvin Infinity dealers in your area and get quotes for the same products.  There will likely not be too many local dealers as Marvin limits the distribution to avoid price shopping, but you can always call someone out of town too.  A reputable company should be able to send you a quote and a little shopping can go a long way to lowering the price.

To sum up this Marvin Infinity windows review I’d say it’s important to remember that these windows are pretty, but they command a premium price and they offer a very limited warranty.

You’re paying more for this product than you would be for a vinyl window.  That doesn’t mean this product is any better, but it sure does look nice.

You may be better off with a wood window with a longer warranty than this fiberglass product.  You’re paying the premium for the looks rather than for the efficiency and the look is still that of a simulated wood window.  A real wood window would look even better and based on the warranty it should last longer as well.

Take a look through several more reviews on wood, fiberglass, composite and vinyl replacement windows here.

What if I have more questions about Marvin Infinity or Essential windows?

We can help!  Find our Marvin Essential windows FAQ page here.  If you don’t see the answer to your question post a comment and we’ll answer your question for everyone to see.

Looking for any additional information on Marvin windows that you’re not finding here?  Post a comment and let us know.  We’ll be glad to help out!

If you’re looking for a window company right now, the best advice we have is to check out our list of the best window companies all over the country.  You can find it right here. 

The Okna 500 Series aka the Insul-Tec is the most popular model from Okna Windows.  It is certainly a next generation product that provides some features not found on older designs.  The Okna 500 is available in a range of options that allow for very solid energy efficiency ratings.  This model is built with a relatively slim frame which allows for good visible transmittance numbers as well.

It’s important to remember that certain features that may be on a sample window are options so you should be sure they are included if you want them.  Examples of these options are the auto-lock (shown above) and the foam insulated frames (shown below)

Two standard features that are certainly part of the next generation design are the fully welded sloped sill which drains water to the outside rather than through the frame and the mortised sill dam which provides for a very tight seal.  Okna windows consistently offer excellent ratings and these features contribute to that result.

One aspect of this design that we’re not huge fans of is the exterior of the frame.  The design has a lot of details and shape which is supposed to look fancy, but we just find it busy.  It fits with the look of some homes, but not all and at the end of the day we’d prefer a window blend in with the home rather than standout.

What should an Okna 500 cost?

I used to have a range of price estimates for Okna 500 windows with installation listed here and I discovered that I was frustrating about as many readers as I was helping.  A friend of mine is an Okna dealer in Milwaukee and after learning more about his business I understood why.  There can be a lot of variation in the final price due to a number of factors.  Your best bet is to find a great local company and talk through the options with them.

You can be sure that a basic Okna 500 window installation should be substantially less than the $1,200 to $1,500 per window prices that we sometimes see folks post about.  This is a nice mid-range window that should work well for many people.

Remember, there are MANY factors that contribute to the overall cost of your project.  I would encourage you not to get a price in your head before you call a local company.  The best strategy is to get a few quotes from reputable local companies and see how they compare.  Some companies may try to charge more than others, so if you’re not comfortable with a quote you’ve received just get another quote.

Here’s a post I wrote on understanding window pricing. This is a fine window, but there are lots of fine windows out there.  Don’t feel like you need to work with a company just to get a certain product.

If you’re unsure about the window prices that you’ve received just post a comment and we’ll do our best to help you sort through it.

What’s the bottom line?

Overall the 500 Series windows from Okna are an updated design with solid performance numbers and a legion of devoted fans.  The model is the most popular product from Okna Windows and we can see why.

Other than the basic concerns about Okna Windows as a manufacturer the product performs well compared with most of it’s peers.  When comparing this model to options from other manufacturers make sure you’re comparing relatively new designs.  Older designs from generally well regarded companies (like Simonton for example) just don’t compare.

Find additional reviews on more Okna window models along with several competing options here.

If you’re looking for a window company right now, the best advice we have is to check out our list of the best window companies all over the country.  You can find it right here.