Schuco Windows Reviews

schuco windows warranty and service

The story of Schuco windows in America is a great cautionary tale for anyone considering a replacement window project.  Schuco is a large German manufacturing company.  They produce all sorts of products all over the world.  Several years ago they decided they were going to get into the replacement window business in the US.

To get started they produced a very nice looking window and local contractors all over the country were sold.  The type of contractors who do a lot of writing online went on and on about how fantastic these windows were.

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What happened?  One day Schuco decided the replacement window business in the US was too competitive, they couldn’t make the profit that they wanted, and they closed down.  Now all of those folks who listened to the hype and selected these windows are completely out of luck when it comes to warranty service or replacement parts.

You can tell the internet buzz was strong for these products in their hay day.  We still get calls in to our office every once in a while from folks asking if we carry Schuco windows because they’ve read online that these are the greatest replacement windows ever produced.

What’s the moral of the story?  Don’t believe the hype.  As someone who sold windows to local contractors on a wholesale basis in my past life I can tell you it’s relatively easy.  Many (but not all) supposed window “experts” are easily swayed by a new feature or a shiny brochure.  The seem to completely miss the fact that the definition of a great window isn’t just a pretty product.

For a window to be a great product it needs to have the whole package including a great warranty and the support of a company that is experienced in the business.

Schuco windows reviews
Here’s an ad for Schuco windows. Sounds great except they’re gone now and if you bought them before you’re out of luck.

Schuco was missing that curtail ingredient.  Many local contractors got sold and many homeowners got stuck holding the bag.

I would expect that many of these local contractors would now admit that it was a mistake to jump on the bandwagon with new and unproven product right out of the gate.  Unfortunately it’s easy to find examples of many of these contractors doing the same thing again.  They jump right onto the next bandwagon with the next “hot” product.  Hopefully we don’t see the same thing happen too many more times, but Schuco surely won’t be the last.

Be sure to note the owner and the experience level of the manufacturer when considering replacement windows.  We try to include this info in all of our reviews to help folks avoid a Schuco windows situation.  Find the best replacement windows reviews online here.  

Update: We now have more recommend LOCAL window companies than ever before.   Click here to see who we recommend in your town.  It's 100% free.  You'll thank me.  There is no better resource; you're going to love it.  See for yourself right here.  

14 thoughts on “Schuco Windows Reviews”

  1. We are looking for replacement parts (cavity fitted gearbox) for our Schuco (tilt-swing open windows) for our hotel in New York city. Do you have or is there a local dealer available?

  2. My mother, Etta Capps in Williamsport, Pa. had Schuco window replacement windows installed throughout her home. This occured in 2001. The windows had a lifetime warranty. She recently had a break in one of the windows and needs to have it replaced. The company that she purchased the windows from is no longer in service, Solartherm Remodelers Co, Inc. Johnstown, Pa. Can you direct us as how to have the window replaced? They were Bristol Windows. Thank you.

    1. Were they Schuco windows or Bristol Windows? Schuco isn’t in the window business anymore so you may just need to have a glass company replace the glass. I did have a customer write in recently saying she was able to reach Schuco and got a replacement part so you could try to contact them. I think for glass they may just tell you to have someone replace it.

      Be sure to let us know how it goes. I’m sure there are other people looking for Schuco window warranty info.

  3. I contacted SChuco customer support a few years back to get a replacement crank for a casement window. Took a few months to arrive but only about 5 minutes on the phone. I didn’t have any issue with their warranty service. My Schuco windows are 15 years old.

  4. We had all our windows replaced with SCHUCO WINDOWS about 10 yrs ago. The company that installed them went out of business almost immediately after our job. We have two windows that won’t stay up and actually feel like they will fall out of the framing. (Really loose)Not sure if it was a poor installation job or a defect in the windows. We’d like to find someone in Ft Myers Florida to fix this issue.

    1. Hi Patrick, I’m sorry to hear about your trouble. I have heard that folks had been able to get parts for Schuco windows since the parent company is still in business. That was a little while ago and I’m sure it’ll get harder with time, but there might be hope. I don’t know anyone in FL to recommend for that kind of work, but if you do find a solution please post it here. I’m sure there are other folks looking for the same help.

  5. Interesting article that is full of dogging comments with a lack of content. Schuco is still very much in business in the US.
    Have you attempted to reached out to them for replacement parts? They stopped producing Plastic Windows however are in the Aluminum Window business. The Plastic Windows have a lifetime warranty for the original purchaser that is still supported with in stock parts in Newington Connecticut.
    Give them a call and see for yourself vs dogging a company that you failed to fully research.

      1. How do I get in touch with them? I just purchased their windows from Europe & I have a few issues with them. Need a couple parts that I need to replace. Please send me their info & a parts catalog.

        Thank you

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