The story of Schuco windows in America is a great cautionary tale for anyone considering a replacement window project. Schuco is a large German manufacturing company. They produce all sorts of products all over the world. Several years ago they decided they were going to get into the replacement window business in the US.
To get started they produced a very nice looking window and local contractors all over the country were sold. The type of contractors who do a lot of writing online went on and on about how fantastic these windows were.
What happened? One day Schuco decided the replacement window business in the US was too competitive, they couldn’t make the profit that they wanted, and they closed down. Now all of those folks who listened to the hype and selected these windows are completely out of luck when it comes to warranty service or replacement parts.
You can tell the internet buzz was strong for these products in their hay day. We still get calls in to our office every once in a while from folks asking if we carry Schuco windows because they’ve read online that these are the greatest replacement windows ever produced.
What’s the moral of the story? Don’t believe the hype. As someone who sold windows to local contractors on a wholesale basis in my past life I can tell you it’s relatively easy. Many (but not all) supposed window “experts” are easily swayed by a new feature or a shiny brochure. The seem to completely miss the fact that the definition of a great window isn’t just a pretty product.
For a window to be a great product it needs to have the whole package including a great warranty and the support of a company that is experienced in the business.
Schuco was missing that curtail ingredient. Many local contractors got sold and many homeowners got stuck holding the bag.
I would expect that many of these local contractors would now admit that it was a mistake to jump on the bandwagon with new and unproven product right out of the gate. Unfortunately it’s easy to find examples of many of these contractors doing the same thing again. They jump right onto the next bandwagon with the next “hot” product. Hopefully we don’t see the same thing happen too many more times, but Schuco surely won’t be the last.
Be sure to note the owner and the experience level of the manufacturer when considering replacement windows. We try to include this info in all of our reviews to help folks avoid a Schuco windows situation. Find the best replacement windows reviews online here.