UPDATE: BF Rich is out of business. If you have an order pending for BF Rich windows you should contact your contractor immediately and ask for your deposit back. If you have a warranty issue with BF Rich windows that were previously installed you should contact them immediately to see if anyone is still answering the phone.
If you have any questions or comments about this situation please post them here and we’ll do our best to help out.
You can read our post about the situation here.
Below is the old post we had written about BF Rich windows. We’ll leave it here, but it should obviously be read in a different light after these latest developments.
BF Rich windows are a decent product produced by an old school vinyl window manufacturing company. They’re based in Delaware as they have been for many years. BF Rich is a relatively small company and their products are sold through independent distributors all over the eastern half of the country.
There is nothing particularly interesting about BF Rich windows. They have a reputation for decent quality, but their designs are a little dated and their ratings are unremarkable.
We’ll be examining the following BF Rich windows:
- SH-1000
- Horizon
- Chateau
- Woodbridge
- Vintage
- Cabernet
- Cabernet R-5 Green Shield
- Elite Green Shield R-5 Ar
- Elite Green Shield R-5 Kr
As you can see they produce quite a few replacement window models. There is really no need for such a small manufacturer to produce so many models, but we see that happen all the time. Many window companies just LOVE to have a whole stack of brochures.
We should note that BF Rich windows come with a great warranty. Their lifetime warranty is one of the most comprehensive warranties out there. We know some folks say “oh, I don’t care about warranties I don’t want the products to break in the first place”. We get that, but the warranty tells you how the company expects the product to last. If they think it might fail they offer a short warranty and if they’re confident that it will hold up they offer a longer warranty. The fine print in any window warranty can tell you quite a bit and the warranty on BF Rich windows tells us they expect the windows to last.
While we’re working on these individual reviews take a look through the best replacement window reviews online right here!