Great Lakes Windows Complaints – What’s Wrong Here?

Great Lakes windows reviews

If you’ve seen Great Lakes windows complaints you may be wondering if there’s a systemic problem with these products. Are Great Lakes windows something you should avoid? Let’s find out.

First, it’s important to note that people can complain about anything. Also, when someone is unhappy with their windows they know that they’re unhappy, but they often don’t actually understand who or what is the real cause of their unhappiness.

So, it’s important to take any Great Lakes windows complaints with a grain of salt.

What causes Great Lakes windows complaints?

The biggest factor that I’ve seen is the fact that Great Lakes windows are only distributed through a few dealers in any part of the country. These dealers may be great and they may not.

Sometimes these old fashioned window dealers use all of the old fashioned window sales tactics that we talk about on the site.

They use in-home salespeople who are paid 100% commission. They usually drive their own cars, burn their own gas and make $0 if you don’t buy their windows.

That can lead to salespeople who are overly pushy which can give the customer a bad experience. Commission based in-home salespeople may also have an incentive to tell the customer whatever they want to hear in order to get the order.

Salesmen overpromising can be a common cause of customer complaints.

Find the top lies told by window salespeople here.

How can you avoid being an unhappy Great Lakes window customer?

This can be hard for the customer to manage. It’s definitely possible that the salesman sitting in your living room is great. It’s also possible that he’s not.

Now, I know you may think that the person you met with seemed like a friendly and helpful fellow. They all seem that way. That’s who they get paid to be.

Unfortunately they’re not always as great as they may seem. My best piece of advice is to get everything in writing. Things like the followign should all be writing down in your order:

  • What will the efficiency ratings be for the new windows?
  • What will happen if the stickers on the windows don’t match the claims?
  • How long will it take to get your Great Lakes windows?
  • What will happen if they take longer?
  • What type of window and labor warranty will you get?
  • What are the colors, options and features that you’ll get in the new windows?

If you have these details nailed down in writing before you start your project you’ll be less likely to have a problem down the road. If the salesman made claims that don’t match what you actually received you’ll have record of what you were told.

The he said / she said scenario that results from the customer trusting (or maybe misinterpreting) a commission based in-home salesman can be a huge cause of frustration.

Other posts about Great Lakes windows that you might find helpful:

How can you find a great window company?

That part is easy.  Check this section for recommendations of window companies all over the country. There’s no better way to get new windows.

Other posts you might find interesting:

Update: We now have more recommend LOCAL window companies than ever before.   Click here to see who we recommend in your town.  It's 100% free.  You'll thank me.  There is no better resource; you're going to love it.  See for yourself right here.  

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