We should start out by noting that MW windows is sometimes called M&W windows by installers. They’re actually two different companies. Here we’re talking about MW Windows which was based in Rocky Mount, VA and they’re now out of business after a big lawsuit related to poor quality.
M&W Windows is still in business and is not related to MW Windows. In my opinion M&W should change their name to avoid the unfortunate association but nobody asked me.
MW Windows was faced with a pretty substantial lawsuit related to failing products and damage caused to homes from water intrusion. You can find more detail on the MW window lawsuit here.
If you have MW windows and you’re looking for warranty support you may still have an option.
Back in 2004 Ply Gem bought MW windows and Ply Gem is still in business. If you have a failing product you should contact Ply Gem to see if your warranty is still valid. If you have the actual printed warranty from your original windows you should read it carefully to see what is covered and what is not.
I would think getting warranty service will be difficult but the warranties are pretty easy to read. If you should still have coverage then you should demand coverage. If your original warranty has expired you shouldn’t bother contacting them as I don’t expect you’ll get any support.
How do you get MW Windows warranty support?
Contact Ply Gem and let us know how it goes. Every time I write one of these posts about a bankrupt window manufacturer lots of people find it. Usually the only people searching for a manufacturer that is out of business are people with warranty problems. You’re not alone.
Please post a comment and let us know if you were or were not able to file a warranty claim for your MW windows.
How can you find a great window company?
When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there but not as many local companies that are great to work with.
To know which companies to avoid you can find common window sales tactics here. That’s become one of the most popular sections on the site.
Remember, for more great window company info you can find our suggestions for the best local companies in 2023 right here. There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies here.