Renewal by Andersen Windows Reviews

renewal by andersen windows reviews

If you’re looking for Renewal by Andersen windows reviews you came to the right place.  If you’re in the business of selling Renewal by Andersen windows you’re probably not going to be thrilled with what you read here.

We’re not big fans of these windows for several reasons.  Before we start off down that road we should tell you that there is no debating the fact that these windows are pretty.  They really do look nice and that’s their main selling point.  If you’re in the market for new windows and you want something with a warmer feel than traditional vinyl windows you may be interested in Renewal.  That wouldn’t be unusual.

Renewal by Andersen Updates:

2023 Update: Renewal by Andersen has updated their warranty and we have not yet thoroughly reviewed it.  At first glance it looks to be pretty similar.  20 years on the glass and the frames, 10 years on hardware, 2 years on installation, etc.  

One change I noticed is that they now say you’re not allowed to file a class action lawsuit against them.  I don’t recall seeing that language in other window warranties.  It might point to something they’re a little nervous about, who knows.  We’ll write up a full 2023 Renewal by Andersen warranty review soon, there are several things ahead of that one on the list.

renewal by andersen wood fibrex frame
Here you can see the corner of the sash on a Renewal by Andersen window. They do look like wood windows.

Let’s get to the Renewal by Andersen reviews!

If you’re looking for Renewal by Andersen windows reviews you came to the right place.  If you’re in the business of selling Renewal by Andersen windows you’re probably not going to be thrilled with what you read here.

We’re not big fans of these windows for several reasons.  Before we start off down that road we should tell you that there is no debating the fact that these windows are pretty.  They really do look nice and that’s their main selling point.  If you’re in the market for new windows and you want something with a warmer feel than traditional vinyl windows you may be interested in Renewal.  That wouldn’t be unusual.

Why don’t we like Renewal by Andersen windows?

If there’s one thing I’ve learned after a career in sales it’s that a salesperson who spends all of his energy disparaging a competing product must not have a very strong value proposition to offer.  The Renewal by Andersen or RBA sales pitch very often relies on emphasizing why you should not by vinyl windows.

They often use a handout that talks about vinyl windows warping and bowing and cracking and falling apart.  This is complete nonsense, it’s based on untrue information and it is designed to trick you into thinking all vinyl windows will fall apart in 5 years.

Why would a salesperson distribute untrue information?  

Because the truth doesn’t help their sales pitch.

The next untruth often spread by the Renewal salespeople is that “lifetime” warranties are actually only good for 7 years.  I don’t know where they got this idea, but it’s just factually not true.

Why would someone tell you a “lifetime” warranty was actually limited?  

Because their warranty is short and they need a way to explain it.

In fact, most nicer vinyl windows come with lifetime warranties that cover the windows for as long as you own the home.  That will often be MUCH longer than 7 years.  Again, the Renewal by Andersen salespeople are faced with a dilemma.  Their warranty is relatively short compared to less expensive vinyl windows.  They could be honest with you and explain the differences and we’re sure some of them are, but we hear stories every day about these false claims and it bugs us.

What is the warranty for Renewal by Andersen windows?

UPDATE: As of the summer of 2016 the Renewal by Andersen warranty has changed.  Perhaps they listened to our feedback.  They now offer a 20 year warranty on the fibrex frames which is much better than the 10 year warranty they had offered in the past.  We’re glad they extended this.  It was a smart move for them and a better value for their customers.  

We hear their salespeople continuing to tell people that vinyl windows with lifetime warranties are actually only covered for 7 years.  I believe this is completely untrue.  I’ve asked them several times for any references to verify this claim and I’ve never received anything in return.  If we get something we’ll post it and if not we’ll continue to believe this claim is completely untrue.  

Remember, if they had a good value they wouldn’t feel the need to make claims that are not based in fact.  

So what about those Fibrex frames?

We know they’ll tell you all about how great those Fibrex frames are.  They’re not wood, they’re not fiberglass they’re a composite that will never cause you any problems.  Forget about this.  if they were never going to cause you any problems they would have a longer warranty.

For example, you can now get real wood windows from Jeld-Wen with a lifetime warranty on the frames that covered rot or termites or any damage.  That’s pretty strong, the warranty on the Renewal windows is better than it was, but in line with what other companies offer.

Are we just disparaging Renewal by Andersen windows to sell vinyl?

Nope, I have Andersen wood windows in my house and our company installs wood and clad window options every day.  We’re a fan of the beauty and warmth that wood windows provide, but we’re completely turned off by the sales tactics that come along with this composite product.

In addition, you can get BETTER warranties on real wood windows than you get with Renewal by Andersen.  Why would you get imitation wood (Fibrex) with a 20 year warranty when you can get real wood with a 20 year warranty for about the same price?  You probably wouldn’t which is why we’re pretty convinced that the Fibrex product doesn’t represent a very good value.

Renewal by andersen tilt sash
The tilt latches on Andersen windows are a little unique and very nice looking.  These latches slide down on top of the sash to release it.  They slide up out of the way when not in use.  It’s a nice system.

What about the cost of Renewal by Andersen windows?

They cost a lot.  The pricing depends on the local dealer.  They are sold and installed by independent companies, not by Andersen itself so the prices will vary.  We typically see them being offered in the range of $1500 – $2000 per window or more including installation, but you may be able to find them less than that.  Remember, for that kind of money you have a lot of options.

So what’s the bottom line?

Renewal by Andersen typically doesn’t represent a very good value.  If you like the look of a real wood window we highly suggest getting a real wood window.  Fiberglass and composite products do look nice, but their drawbacks outweigh the benefits in our opinion.  Some folks are afraid of wood windows because their old wood windows have caused them problems, but this doesn’t need to be a concern with the nicer wood window options available today.  Bottom line: keep looking.

Update again:

Sine this has become one of the most popular pages on the site we recently wrote a new post on Renewal by Andersen complaints. You can find it here and if you’re shopping for windows you might find it interesting. Our Renewal by Andersen FAQ is also here for your enjoyment.

Additional posts you might find interesting:

Remember, for more great window company info you can find our suggestions for the best local companies in your area right here. There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies.

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Comments

614 responses to “Renewal by Andersen Windows Reviews”

  1. Gene maglothin Avatar
    Gene maglothin

    We had windows put in August 2023. They looked great and we enjoyed them very much until winter came. That’s when the trouble started!! We started getting a lot of condensation on the windows and called there service department and they suggested running dehumidifier. We did that and brought humidity levels down to 25% still condensation on the windows. Well the condensation has led to black mold growing on their fibrex material. We are experiencing nose bleeds trying to get the moisture out of the air. Most houses in Minnesota use humidifiers to get moisture in their house during the winter.
    A tech came out and was basically blaming us for their windows not doing what they are supposed to do. We live in Minnesota and according to their chart the tech gave us we should not exceed 25% humidity at temperatures 0 to minus 10.
    This is something the salesman never said anything about. The windows we had in here before were 30 years old and did not have this problem.
    A lot of money for a product and company that doesn’t care about anything then money not their customers.
    The tech said he would have someone call us back and 2 weeks and still no call. A company you can trust DONT TRUST THEM!!!!!!!!

    1. thewindowdog Avatar
      thewindowdog

      Hi Gene, you might check with an HVAC company to see what they say. Condensation certainly can be caused by inefficient windows, but it can also be caused by a problem with your HVAC system. It is possible the old windows were draftier than the new windows so moisture was able to get out before and is not able to get out now.

      I don’t know if that’s the case but I’ve definitely seen it before. That’s what I would look at next.

  2. rik johnson Avatar
    rik johnson

    Andersen windows has been sending me junk mail for 10yrs. I don’t read it, it goes right in the trash. How can I get you to stop?

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