Find our Atrium windows FAQ below. Here we’ll look at all of the common questions we get about Atrium windows. If you have a question that isn’t answered we invite you to post a comment at the bottom to ask your question. We read all of the comments and will be happy to answer your question for everyone to see.
I wouldn’t. Atrium has been a low cost producer of vinyl windows. Years ago I worked in window manufacturing with someone who had previously worked as a production manager for Atrium at one of their plants. He had some hilarious stories about quality control at the Atrium windows plant. To be fair that was several years ago so it’s always possible they can get better. You can see the comments from our readers about their experience with Atrium windows on this page. It sounds like some people are still having problems.
Yes. The warranty on the Atrium windows is pretty solid. The warranty on Atrium replacement windows is a lifetime warranty that includes glass breakage. There is no labor coverage in the Atrium warranty so that’s something to be aware of. The warranty for Atrium new construction windows is also different so you’d want to understand that. Find more info on Atrium windows here.
Atrium is owned by Ply Gem. Ply Gem is one of the largest window manufacturing companies in the country. They make many window brands including Great Lakes, Silver Line, American Craftsman and Simonton. Atrium also makes the Reliabilt window line that is sold at Lowes.
Yes. The Reliabilt window line that is available at Lowes stores is made by Atrium windows. Atrium is known to be a low cost producer. In my experience these windows are not the nicest products out there. I would suggest looking for another option rather than purchasing Reliabilt windows.
Yes. Atrium had been big in the new construction market. New construction windows are often the cheapest and lowest quality vinyl windows out there. Atrium also makes replacement windows. Based on the feedback we see from readers here there are still quality issues. My guess would be the quality issues stem from their history of being a very low cost producer. It’s hard to make the best windows when you’re also trying to make the cheapest windows.
No. Atrium vinyl windows come in white, almond and clay. They do offer a black painted finish for the exterior on a white window. If you order windows like that you’ll get a painted black finish on the exterior and white on the interior. Many vinyl window manufacturers will offer windows with this color combination.
They are not as efficient as other window brands. Like most vinyl windows, Atrium windows are often custom made. You can order a variety of efficacy packages. There are more efficient and less efficient packages available. Being a low cost producer means Atrium doesn’t offer the same range of efficiency options that you’ll see from higher quality manufacturers. Atrium’s parent company, Ply Gem, also makes other brands like Simonton and Great Lakes and you can find more efficient options from those brands.
Sometimes. A glass breakage warranty is standard on the Atrium 8900 series windows and it’s optional on the other Atrium window models. If you want to include glass breakage coverage be sure that your dealer includes in when you place your window order.
The retail pricing for replacement windows will vary quite a lot based on the specifics of the project and the commission that the salesman wants to make. Historically Atrium windows is a low cost producer so they’ll typically be on the lower end of the price spectrum. You can find more info on 2022 window pricing here.
All custom windows have been taking longer than usual lately. Atrium tends to have fast lead times. I would expect you’ll see manufacturing times of 3-6 weeks for common models and options. Some features can come with extended lead times. For example, painted exterior finishes will often have an extended lead time. Find more info about how long it takes to get windows in 2022 here.
Do you have a question about Atrium windows that was not answered?
Post a comment below to let us know. We’ll add your question to the list so everyone has more info. If you think we’re wrong about anything post that too and we’ll be happy to address your concern.
You can also find detailed window reviews here, recommended window companies here and common window sales tactics here.
Happy window shopping!
We have new construction Atrium casement windows for the entire house all sizes and dimensions, the only issue we are having is on three of the windows the bottom weather strip is pulling out of the channel when closing the window . A atrium tech came our once and replace the stripping on the worst of the windows but it continues to happen. Any Thoughts on a correction ? Thanks Bill
Hi Bill, unfortunately I don’t have a great suggestion for that. I’d start by looking at what is pulling on the weather stripping. Maybe if you cut it a little shorter it wouldn’t get pulled by friction against the frame as the window opens. Something must be pulling it out of its channel but it’s possible you won’t be able to do anything to stop that. If you get an Atrium tech out again I’d try to get a lot of extra material in case you need it in the future.