Alside Promenade Sliding Doors Reviews

Alside Promenade Sliding Doors are produced for the eastern market and are often called the Alside 6400 door model. If you’re on the west coast you’ll want to look for the 6500 Promenade review. The 6400 vs 6500 doors are very similar.

In addition to the review we’ll also answer common questions about the Alside Promenade doors. If you have a question that isn’t answered just post a comment below and we’ll do our best to help out.

Alside Promenade sliding door reviews

Why did Alside make the Promenade sliding door?

For many years Alside offered a different model of sliding door called the 6100 series door. That model was very popular with customers, salesmen and installers. When they announced the newer Promenade door nobody was quite sure why it existed.

I remember talking with the Alside factory salesman at the time and he wasn’t so sure why it existed either. Over time that became more clear.

The Alside Promenade sliding doors are available in a wider range of configurations including contemporary, classic and French styles. They’re also available with internal blinds and they have more hardware finish options. Basically it’s just a newer door with a newer design and more available options.

What is the difference between the Contemporary, Classic and French style?

This is the most common question we get about this door and the answer is easy. The difference is in the dimensions of the sashes. We’ll put some pictures below to illustrate the difference.

Alside promenade sliding door contemporary style.
Here is the Contemporary style in the Alside Promenade sliding door.
Alside promenade sliding door in classic style frame.
Here is the Alside Promenade door in the Classic frame. Note the difference in the glass size. The frame around the glass is thicker so the glass area is smaller.
Alside Promenade french style sliding door
Here is the same door in the French style. Notice how the frame is thicker to look more like a French door. This also makes the glass smaller.

Just ignore the fact that these pictures are a little low-res. You should be able to see what we’re talking about. When comparing the pictures above, focus on the glass size and the size of the sash frames. The grids are different too, but that’s an option and not really relevant to the different frame styles.

You can see how the French style door uses the thicker frames with smaller glass area to look like a french door. This is a style Andersen used in sliding doors for many years and Alside started offering it a few years ago.

Is the price the same between the different styles of Promenade door?

No. The Contemporary will be the lower cost option with the classic and French styles adding to the overall cost. You’ll probably see the French style adding about $800 to the cost of the contemporary and the classic will be in between.

Are Alside Promenade doors available with internal blinds?

Yes. We have an entire post coming soon on the Alside doors with interior blinds. This option is available in the Promenade doors as long as you’re ordering a standard size. Blinds are not available in custom sized doors.

Alside Promenade door with internal blinds
Here you can see an example of an Alside Promenade sliding door with internal blinds.

The blinds in these doors will raise and tilt and they have a 20 year warranty which is much better than the warranty you’ll see from most other manufacturers. That doesn’t necessarily mean the blinds will hold up better, but it means someone at Alside thinks they will.

Will Promenade doors qualify for federal tax credits?

Tax credits for Alside Promenade doors

They can. If you order a qualifying glass package the doors will qualify for the federal tax credits. The requirements for doors are less stringent than they are for windows so it’s easier to qualify. You can usually qualify with double pane glass while windows commonly need triple pane glass.

Alside does offer their fancy, and strangely capitalized ClimaTech PriME glass packages in the doors. If you order that package the glass in the door will match the glass in your windows. That’s nice, but it’s often not required to get the tax credit for sliding doors.

What sizes are available for the Alside Promenade doors?

The Promenade sliding doors are available in both standard and custom sizes. They can be ordered in 2, 3 or 4 panel configurations. The min size is 4′ wide x 6′ tall and the max size is 12′ wide x 8′ tall.

The standard sized doors will cost less and they’ll arrive much faster so it’s usually a good idea to use a standard sized door when possible.

Sizes available for Alside Promenade sliding patio doors
Here you can see the standard sizes for Alside Promenade doors.

In the picture above you can see the standard sizes for Promenade doors. Notice there are standard heights of 6’8″ and 8′. Newer houses will commonly have 8 foot tall sliding doors. They made this a standard height for this model which means it costs less than a custom door and it’ll arrive much faster. This is a great benefit to this model.

What’s the bottom line?

Overall this is a pretty solid door option. Sometimes installers don’t love it as there is a lot to assemble, but once they’ve installed a few it’s not a big deal. There are many hardware options, interior blinds are available and it’s covered by a lifetime warranty.

This is a door model that many people will be happy with and it’s one my company has offered with great success.

Other posts relating to Alside windows and doors that you might find helpful:

How can you find a great window company?

When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there. Not as many local companies are great to work with.

To know which companies to avoid you can find common window sales tactics here. That’s become one of the most popular sections on the site.

Remember, for more great window company info you can find our suggestions for the best local companies right here. 

There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies here.

Find the best replacement window reviews on the entire internet right here.

Alside 6100 Sliding Door Reviews

If you’re considering an Alside 6100 sliding door you’ve come to the right place. Here we’ll be looking at the good and the bad of the popular 6100 model sliding patio door to see if it’s the right solution for you.

In addition, we’ll answer commonly asked questions about the 6100 sliding door and if you have more questions you can post a comment below. We read every comment and do our best to respond to as many as possible.

Let’s start with the history of the Alside 6100 sliding door

These doors have been around for a VERY LONG time which is not always a great thing. I started dealing with Alside in 2004 and the 6100 model was a popular door back then. That means as of today it’s about 20 years old and getting older every day.

There have been some improvements over the years but not many. Rather than improving the quality of this door Alside came out with the newer Promenade or 6400 / 6500 model doors a few years ago.

When the newer model came out there was talk that the 6100 door would be discontinued. I can only assume the reason they kept the old 6100 model, at the same cost as the newer model, is because people really liked it. Installers liked it, salespeople liked it and customers liked it.

Why do people like the Alside 6100 sliding door?

Customers tend to like this sliding door because it’s very easy to operate. When installed correctly it slides very smoothly and can be opened with very little force.

The air infiltration rates of these doors are also pretty good. You’ll find an air infiltration rating of 0.10 for the most popular sizes and that means you’re not likely to feel a draft through this door.

Installers like this sliding door model because it comes with a knocked down frame. This means it’s easy to transport because it does not come with a big bulky frame. The door will come in 4 boxes which can easily be loaded into a pickup truck. That might not be too important to the customer, but to the installer it’s a great feature.

This door also has a wood frame inside a vinyl covering. Some people want to avoid wood when replacing windows, but this isn’t really a huge concern. The wood is sealed behind the vinyl and it’s been a relatively trouble free configuration.

Here you can see the wood frame of the Alside 6100 model door.

The salesman who is pushing this model will tell you the wood frame adds to the structural integrity of the door. In reality doors that are all vinyl are also very good so this wood doesn’t make a huge difference, but it’s also not something to be afraid of.

What are the other popular features of this model?

The other features that you’ll hear about from a window salesman are the composite rollers, aluminum reinforcement, the multi point locks and the optional door lock (also called a vent lock).

Here you can see the adjustable composite rollers and internal structural reinforcement.

These features are nice, but also very common on many doors so they’re not very remarkable.

If this door is so great why is there a newer model?

This was the question everyone was asking when the newer 6400 door was released at the same prices. Even the Alside salespeople had a hard time explaining the reasoning for the new model.

Over time it was clear that the newer model could come in faster. In addition, the new model was all vinyl so there was no opportunity for competing salesmen to make the wood frame of the 6100 model into an issue.

The newer model would also be available in sanded 8′ heights vs the custom 8′ hight, with extended lead time, of the 6100 door.

The newer model was also available in different frame sizes including contemporary, classic and French style sliding door.

Many companies did switch to primarily offering the 6400 Promenade model. My company is included in that. I generally prefer to offer the newer product lines rather than products that were designed 20 years ago, but you do still see many companies offering the older 6100 sliding door model.

What sizes are available for the Alside 6100 sliding doors?

These doors are available in a range of standard sizes and custom sizes up to 12′ wide. The doors can be ordered in 2 panel, 3 panel and 4 panel configurations.

In a 2 panel configuration the door can be ordered with either side opening but when it’s installed one side will be fixed and one side will be active. The 3 panel door is only available with the center panel active. In a 4 panel configuration the two center panels both open by sliding to the sides and the two end panels are fixed. This can be a beautiful configuration if you have enough space for a 12′ wide door.

Alside 6100 door standard sizes.
Here you can see the standard sizes for Alside 6100 doors. These doors are also available in custom sizes.

The min size of a 2 panel door is 4′ wide by 8′ tall. The max size of a 4 panel door is 12′ wide by 6′ tall. These doors will work great in most applications, but if you’re looking for stacking doors or an entire wall of sliding doors they may not be the best fit.

What’s the bottom line?

At the end of the day this door is perfectly nice. My company offered them for years and will still order them if a custom requests it. We’ve switched to the newer 6400 model is most cases since I like to stay up to date. Recommending a 20 year old model doesn’t necessarily make sense to me so it’s not a product my company recommends any longer.

If you’re asking my advice I’d say to get one of the newer models instead.

Other posts relating to Alside windows and doors that you might find helpful:

How can you find a great window company?

When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there. Not as many local companies are great to work with.

To know which companies to avoid you can find common window sales tactics here. That’s become one of the most popular sections on the site.

Remember, for more great window company info you can find our suggestions for the best local companies right here. 

There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies here.

Find the best replacement window reviews online right here. 

Alside Sliding Patio Doors Reviews

Alside sliding patio doors can be a solid option. They offer a range of models from higher quality to lower priced. Here we’ll look at all of the Alside patio door models so you can see which models are great and which will leave something to be desired.

Fun fact: people call sliding doors doorwalls in Wisconsin. It’s true, and they think it’s normal.

Most of the options are referred to by model numbers but some will also have names like Alside Promenade. Find the complete list below and click on any of them to see the reviews and find more info.

Alside Promenade sliding patio door reviews
This is the Alside 6400 door which is also called Alside Promenade.

Alside Sliding Patio Doors reviews:

Discontinued sliding door models

We’ll also look at other topics relating to Alside sliding patio doors including:

  • Which Alside sliding doors have internal blinds – including warranty info
  • What is the best Alside sliding door model
  • What is the Alside sliding door warranty
  • Alside sliding door complaints
  • Alside sliding door prices and costs
Alside sliding door with internal blinds

If you have more questions about Alside sliding doors or if you think we’re off base about anything please post a comment and we’ll get back to you.

There is a lot of info out there and we see window salespeople with incorrect or inaccurate information all the time. As a result the process of buying new windows and doors can be challenging to navigate and we’re always happy to make it as easy as we can.

Other posts relating to Alside windows and doors that you might find helpful:

You can find our suggestions for the best local companies in your area right here. You may also be interested in reading through our many other detailed window reviews and you can find common window sales tactics right here.  Have fun!

Crown Windows Reviews

If you’re looking for Crown windows reviews you’re probably in Michigan as they claim to be “The Michigan Window”. In fact they talk quite a bit about being the Michigan replacement window on their website. Are they offering a good deal? Let’s find out.

Before we get too far into this review I should note that my company does offer windows in Detroit and Grand Rapids. We don’t offer Crown windows so one might say we’re a competitor. If you’d like an easy online quote from my company we’d be happy to help. We can send a quote by email with no pushy salesman. Welcome to the future.

In looking at their website a few things jump out. First they say they manufacture and install the windows. They also say they’ve been in business since 1955. These sound like great reasons to work with them. They might also be downsides. In my experience the small local manufacturers who produce and install their own windows are some of the more expensive options around. I also write a lot about the risks of small manufacturers and those same risks would apply to Crown Windows.

The next thing we notice in working on the Crown windows reviews is that they make a lot of qualitative statements without much info to back it up. Here’s one example:

crown windows air infiltration

As you can see they say they “stop air infiltration”, but without an actual rating it’s impossible to know if they’re doing better than any other window. If you’re considering Crown Windows my advice is to ask them for the specific rating for the window you’d be getting. Generally speaking an air infiltration rating under 0.10 is pretty decent and under 0.05 is better. If the air infiltration rating is over 0.10 it’s not so great after all.

Here’s another example:

crown windows foam filled frames

You can see they say their special foam offers exceptional resistance to thermal transfer but we don’t really have any information about what that means. If you’re considering these windows ask for the U-Factor to understand how these windows will compare with other options. To be Energy Star rated in the northern climate zone the U-Factor needs to be under 0.30 and there are other ratings, like the SHGC, that will also be important to consider.

What else to consider with Crown Windows reviews?

There are several other selling points they use that may sound fancy but aren’t really unique. These features will be offered by many companies. Features like Super Spacer, or high-performance vinyl are very widely available and aren’t really unique to Crown at all.

If the salesman goes on and on about how they offer these super special features I’d discount most of what he has to say. These are fine features but really not very special at all.

Are Crown windows the same as Earthwise windows?

Yes. Crown is a manufacturer that makes windows under the Earthwise brand.

crown windows earthwise reviews

We’ve written about Earthwise before. As you can see in the comments on that page, some of the Earthwise salespeople don’t always agree with my assessments. That can be common. At the end of the day I don’t think it’s a great program.

What’s the bottom line?

Crown windows are perfectly fine, but there’s nothing about them that is particularly remarkable. The risks of working with a small window manufacturer are substantial. I’m not aware of any reason to take the gamble. The features they offer are perfectly nice but not unique.

If the salesman hasn’t explained why you should take the gamble of working with a small window manufacturer I’d suggest looking elsewhere. You can get the same replacement window features and many more elsewhere.

How can you find a great window company?

When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there but not as many local companies that are great to work with.

To know which companies to avoid you can find common window sales tactics here. That’s become one of the most popular sections on the site.

Remember, for more great window company info you can find our suggestions for the best local companies in Michigan and beyond right here. There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies here.

Cascade Windows Reviews

Here you can find detailed Cascade windows reviews. Cascade is a window manufacturer in the west and southwest. They have facilities in Washington, Oregon, Utah and Arizona. You’ll find their dealers primarily located in the same areas.

In 2020 Cascade windows purchased the assets of Amerimax windows which had manufacturing facilities in Loveland, CO and Woodland, CA. This acquisition gave Cascade coverage in a wide swath of the western US.

The Cascade window options we’ll be looking at include:

  • Cascade Windows Reviews
  • WinPro Windows Reviews
  • Folding Windows
  • Multi-Slide Doors
  • Corner Doors
  • Folding Doors
  • Swing Doors
  • Patio Doors

What about the Cascade Windows warranty?

The warranty for these windows is pretty solid. It’s a lifetime warranty, but it does have some limitations to be aware of. For example, they don’t cover corrosion if the windows are within 2 miles of saltwater. For folks in Seattle that may be pretty important.

They also don’t cover glass breakage and only cover stress cracks in the glass for 60 days after the windows are installed. I could see that being a problem for some folks.

How can you find a great window company?

When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there but not as many local companies that are great to work with.

To find our recommended window companies all over the country check this section. If we know someone in your neck of the woods they’ll be listed there and they’ll be happy to help.

For example, my company will send you window prices without ever sending a salesperson to your house at all. The goal is to make this process easy and it can often be easier than you might expect.

Remember, for more great window company info you can find our suggestions for the best local companies in your area right here. There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies.

Alliance Window Systems Reviews

Alliance Window Systems, also referred to as The American Window Alliance, is a network of independent small manufacturers all producing windows under the same brand name. Historically it’s been very difficult for small window manufacturers to offer a competitive solution. Larger window companies often have a substantial advantage.

This is an example of small companies teaming up to try to be more competitive. Is this a good strategy for small manufacturers? Let’s find out.

Note Alliance Window Systems is not the same company as the bankrupt Alliance Vinyl Windows or Alliance Window Co, all with similar names but different companies.

Belmont windows reviews made by Alliance Window Systems

Why would you buy windows from Alliance Window Systems?

It’s important to remember that if you’re considering buying windows from a small manufacturer like this you’d want to be clear about why you think that’s a good choice. It’s inherently risky to work with a small manufacturer. Maybe there’s some reason you want to take that risk, but if there isn’t then I’d suggest working with a larger and more well established outfit.

That’s not because I don’t like Alliance Window Systems. It’s just because I’ve seen many small window manufacturers vanish. We’ve written many posts about many bankrupt companies. That’s a vary bad outcome for their customers.

I know the salesman will say they’ve been in business for so many years and his customers are all thrilled. That’s probably true, but it doesn’t make the risk go away. In my mind that’s not a good enough reason. You can certainly make your own choice.

Reviews of replacement windows from Alliance Window Systems

  • Hawthorne replacement windows
  • Belmont replacement windows
  • Replacement patio doors
Alliance Window Systems use the duracell spacer system in Mass.
It looks like the different manufacturers may be using different spacers to seal the glass. We found the manufacturer in Massachusetts showing a brochure with DuraSeal and the company in Chicago advertising InnovativeE.

Reviews of new construction windows from Alliance Window Systems

  • Windgate new construction windows
  • Windgate patio doors

We’ll also be looking at the costs of Alliance Window Systems windows and the warranty as well.

On the Alliance website they talk about being a national operation, but they only list operations in a handful of states in the midwest and northeast. They’re not franchises. Rather they’re independent companies all making windows under the same brand.

Alliance window systems locations.

What about the Alliance Window Systems warranty?

This business model has been tried before with mixed results. The biggest problem in the past has been the warranty. Customers will sometimes get the impression that the warranty is backed by this whole system of 6 or 7 manufacturers but in reality that’s not always the case.

Alliance Window Systems warranty

In the case of the Alliance Window Systems warranty, the warranty is only offered by the individual manufacturer who made your windows. That is listed in the written warranty. I’d say that’s not the best for the customer, but it does make sense for the business.

What’s the bottom line?

To be clear the windows from Alliance Window Systems are perfectly fine. I don’t think there’s anything horrible here. There’s just some risk in working with a small manufacturer. In my mind there would need to be a good reason to justify taking that risk.

How can you find a great window company?

When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there but not as many local companies that are great to work with.

To find our recommended window companies all over the country check this section. If we know someone in your neck of the woods they’ll be listed there and they’ll be happy to help.

For example, my company will send you window prices without ever sending a salesperson to your house at all. The goal is to make this process easy and it can often be easier than you might expect.

Remember, for more great window company info you can find our suggestions for the best local companies in your area right here. There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies.

Alliance Vinyl Windows Out of Business

If you’re looking for info on Alliance Vinyl windows I have some bad news. It looks like they’ve headed off into the distance and they are permanently closed.

It is important to note that this is Alliance Vinyl Windows Co, not Alliance Window Systems. Alliance Window Systems a network of small window manufacturers. Similar name, different operation.

The picture above shows the google listing we found for Alliance Vinyl Windows. A call to their phone number went to a recording saying the number was out of service.

What happened?

Unfortunately this can be a risk when dealing with the small window manufacturers out there. I know the in-home salespeople can tell a convincing story but there’s a real risk in working with these little manufacturers and I think that risk is often under appreciated.

I think the salespeople can get away with selling some of these products because most customers aren’t familiar with window manufacturers. You probably don’t know who is a worthwhile manufacturer and who is a little too risky. That’s a lack of information that the salespeople will exploit.

We can help.

Does it matter if you bought windows from a company that is now bankrupt?

Yes. Hopefully your windows work just fine and you won’t have any problems down the road. Unfortunately you now have no warranty at all. Worse than that there’s no access to spare parts. That can be the most challenging part.

What about my warranty from Alliance Vinyl Windows?

Unfortunately it’s gone. If you find yourself in this boat I wouldn’t get too worried about it. There’s nothing you can do anyway so worrying won’t help.

Some repairs can still be made. For example if you have a window break or if you get a seal failure in an Alliance Vinyl Window Co window a third party company can likely fix it.

You’d be paying out of pocket for that repair but it can be done easily enough.

If you have a problem that requires new parts like a new lock, a new screen frame or a new vinyl frame or sash the repair will be more difficult, or impossible.

In that situation you’ll likely be buying a new window from a different manufacturer. That’ll be the only solution.

If you do find a company that can service windows from Alliance Vinyl Windows please post a comment here. I’m sure other readers will be looking for that same info.

How can you find a great window company?

When shopping for windows I do always suggest finding a great installation company before you fall in love with any particular window model. There are plenty of great window options out there but not as many local companies that are great to work with.

To find our recommended window companies all over the country check this section. If we know someone in your neck of the woods they’ll be listed there and they’ll be happy to help.

For example, my company will send you window prices without ever sending a salesperson to your house at all. The goal is to make this process easy and it can often be easier than you might expect.

Remember, for more great window company info you can find our suggestions for the best local companies in your area right here. There’s no need to work with a company that gives you the run-around or makes the process difficult. There are plenty of fish in the sea as they say. The best way to get started is to check out our list of great window companies.

Andersen Windows Sells Silver Line and American Craftsman brands

This is a deal that happened a little while back and at the request of some commenters who may be Renewal by Andersen salespeople we’ve posted it here.

We used to find it funny that the Renewal by Andersen salespeople would pick on vinyl windows while their company was producing thousands of them, but now they’ve sold these vinyl brands.

Why did Andersen sell these brands?

Maybe they took our advice that producing cheap vinyl windows didn’t help their sales pitch for more expensive options. Either way, below you’ll find the press release they issued back on August 28th.

Now that the American Craftsman and Silver Line window brands are owed by Ply-Gem windows we’ll see if there are any updates to the product lines. Ply Gem has a lot of experience producing vinyl windows so perhaps we’ll see some much needed upgrades.

Here’s their press release

BAYPORT, Minn., Aug. 28, 2018 /PRNewswire/ — Andersen Corporation, America’s premier window and door manufacturer, today announced that it has signed a definitive agreement to sell its hollow core vinyl window and patio door business, including the Silver Line and American Craftsman brands, to Ply Gem, a leading manufacturer of building products used in both new construction and home repair and remodeling across the United States and Canada. 

Andersen has been leading the window and door industry for more than 115 years by creating different and better products and services and building brands people value and trust. In recent years, the company has achieved unprecedented growth, driven by its Andersen®, Renewal by Andersen® and specialty brands. 

“This divestiture is part of Andersen’s broader strategy to sharpen our focus on our Andersen, Renewal by Andersen and specialty brands, continue to make the significant investments required to support our fast-growing, proprietary, Fibrex® engineered composite products, and deliver exceptional value to our customers for years to come,” said Andersen Corporation Chairman and CEO Jay Lund. “In addition, we believe the Silver Line and American Craftsman brands and the talented employees who have built these brands will have continued growth opportunities under Ply Gem’s stewardship.”

Ply Gem will acquire the four Silver Line manufacturing plants, associated distribution and support services for $190 million, which represents a 10X multiple of Silver Line’s trailing 12-month EBITDA through the second quarter of 2018. The more than 4,000 employees working in these locations and functions will transition to Ply Gem with the business.

“The Silver Line and American Craftsman brands are industry leading brands and have been trusted by customers and consumers for over 60 years and Ply Gem is excited to add them to our existing portfolio of quality window products,” said Gary E. Robinette, Ply Gem’s Chairman and CEO.

The transaction is expected to close by early in the fourth calendar quarter of 2018, subject to regulatory review and approval. 

About Andersen Corporation


Headquartered in Bayport, Minnesota, Andersen Corporation and its subsidiaries manufacture and market window and door products under the Andersen®, Renewal by Andersen®, Silver Line®, American Craftsman®, EMCO®, Weiland®, MQ™ and Heritage™ brands. Andersen, a privately held company, was founded in 1903 and employs more than 12,000 people with manufacturing sites in North America and Europe. Andersen has earned the U.S. Environmental Protection Agency’s 2018 ENERGY STAR® Partner of the Year – Sustained Excellence Award. Visit us at andersencorporation.com

Other Andersen window posts you might find helpful:

How can you find a great window company?

That part is easy.  Check this section for recommendations of window companies all over the country. There’s no better way to get new windows.

Other posts you might find interesting:

Vista Window Company Closes Their Doors

Unfortunately another smaller window manufacturer has closed their doors for good.  It looks like Vista Window Company is gone.  Their voicemail says they closed due to unforeseen circumstances and their google listing says they’re closed for good.  We always hate to see a company struggle.  Unfortunately, I think it’s going to continue to get more difficult for smaller window companies to compete.

vista windows bankruptcy
Vista Window Company closed their doors on January 14th 2019.

What happens with the Vista Windows Warranty?

We’ve reached out to Vista Window Company and asked about the status of any pending orders and if there is any process for warranty claims as I’m sure our readers will be asking.

Right now, I would guess that there is no warranty and owners of these windows may be out of luck.  If we hear back with any info I’ll update this page right away.

What about pending orders for Vista Windows?

If you have an order pending for Vista windows I’d reach out to your contractor or dealer right away to make sure they can offer you something else.  Most reputable contractors will have credit terms established with manufacturers so they likely haven’t actually paid for your windows.  That means the contractor still has any deposit you’ve given them and you can (hopefully) order something else.  If they tell you the deposit is spent you might want to check with an attorney as you’ll probably have a hard time getting that money back.

If you hear any info that is different than what we’re written here please let us know asap.  You can post a comment or contact us privately.  I’m sure many folks will have questions about the status of Vista Window Company so any info you have to share will be helpful.

What if I was about to order Vista Windows?

Consider yourself lucky!  It’s time to order something else.  I’d look towards larger manufacturers.  You never know what the future may hold for any company, but there are plenty of large and we’ll established companies out there.  There’s no need to take a gamble on a smaller player.

If/when we receive any new information on Vista Windows we’ll post it on this page so feel free to bookmark this page and check back for updates anytime.

If you’re still shopping for new windows a good first step is to check our list of great local companies.  You can also find our detailed window reviews here.  Have fun!

What to look for in a Window Warranty

Replacement Window Warranty Factors

When shopping for replacement windows, one of the majors factors that folks consider is the window warranty.  The warranty coverage on your new windows is significant for many reasons, not the least of which is that you want some security in knowing that you will have long term support on a purchase of thousands of dollars. Like many things in the marketplace, window warranties are part real concern, and part sales and marketing. I like to break warranties down to two primary areas: Product Warranty and Installation/Workmanship Warranty.

Product Warranty:

The product warranty on a replacement window is exactly that. It is the length of time that a manufacturer will provide warranty coverage for manufacturer defects. Generally that will not include items such as damage from abuse, failure to maintain, etc.  However, it does provide for replacement parts should anything fail due to a manufacturer defect. Common items include failed glass seals in an insulated glass unit, defective hardware, warpage, etc.  Some manufacturers offer accidental glass breakage as part of their coverage as well. Most vinyl window manufacturers offer a lifetime warranty, while wood windows generally have some variation of a 20/10 warranty, meaning 20 years on glass and 10 years on everything else including the wood.

Things to watch for:

Transferability  is important if you are considering selling the home any time soon. This means that you will be able to transfer the product warranty to one or more future owners of the home. Proration is an often overlooked factor. “Prorated” means that while there is coverage for the entire warranty term, it goes down over time. This is similar to a car battery or roofing shingle, where you have 100% coverage for say the first 10 years, then the coverage starts dropping in increments where you are paying an increasing portion of that as time goes on.  Ideally, a warranty that is fully transferrable and not prorated is best.

What product warranties typically do not cover:

Abuse, acts of God (ie: fires, storms, etc. that would be covered be homeowner’s insurance). Product warranties typically will not cover any labor needed to install the replacements parts. That falls on you as the homeowner, or on the installation company if they offer that service, whether it be paid or at no charge to you. The “fail to maintain” provision can be tricky on wood windows where condensation can damage or rot the wood before the 10 years and potentially be denied as a claim.

Workmanship/Labor/Installation Warranty:

The installation warranty on your replacement windows while important, can vary wildly from one dealer to the next. One company may offer one year on workmanship/installation, while the next offers lifetime, and a third still somewhere in between. The fact of the matter is that most installation related issues will manifest themselves visually within the first year or two after install, so something like a 5 or 10 year warranty is generally adequate. That said, many companies offer 20+ years all the way through lifetime. A lifetime workmanship warranty may sound great in marketing, but remember that the installation warranty is only as good as the company offering it. If all else is equal, certainly a longer term only benefits you as a consumer.

Things to watch for:

Service call/diagnosis charges, coverage to install the parts that are provided under the manufacturer’s warranty and for how long, a list of items that are included or excluded.

What installation warranties typically do not cover:

Installation warranties are intended to cover any poor or defective installation practices. Therefore common things that would be considered maintenance items like caulking, cleaning tracks and such which could hinder operation, etc., are typically not covered or the coverage is limited.

BOTTOM LINE:

Every window warranty is not created equal. “Lifetime warranty” whether on product or installation may not mean the same thing from one company to the next, so take a look at the details and make sure that you are getting the protection that you are expecting. Also keep in mind that those warranties are only as strong as the companies offering them. Company history and reputation are important tools to look at. Lastly, “Lifetime” does have a quantifiable definition in most states. Here in Wisconsin, “Lifetime” for warranty purposes is defined as 30 years. It is recommended that you determine how this is specifically defined in your own location.

Brandon Erdmann is the owner of HomeSealed Exteriors in Milwaukee, WI.  He’s a window installation expert, a supporter of this site and an all around great guy.  If you’re in the Milwaukee area and you’re thinking about new windows you should give Brandon a ring.  You’ll be glad you did.