Find our Pella windows FAQ below. Here we’ll look at all of the common questions we get about Pella windows. If you have a question that isn’t answered we invite you to post a comment at the bottom to ask your question. We read all of the comments and will be happy to answer your question for everyone to see.
Pella windows is based in Pella, Iowa. They have been making windows in Iowa for many years and Pella windows are now distributed all over the US.
Pella makes wood, vinyl and aluminum clad windows. There are advantages and disadvantages of each type so be sure to explore your options before making a decision. Vinyl windows tend to be the most energy efficient and the most cost effective. Wood windows can be be beautiful but they require more maintenance. Aluminum clad windows can be more durable but there have been issues with this type of product in the past.
That’s up to you. Most of the time Pella windows don’t make the best solution for a remodeling project. Pella windows are often used by builders for new construction work and they can be a good solution. When it comes to remodeling projects there are often better choices. See our replacement window reviews here for more information.
Sometimes. As is the case with most larger window manufacturers Pella makes a wide range of window models. Some are perfectly nice and some are not so nice. It is a mistake to think that a window must be good because it’s made by Pella. That is not the case.
Yes. The Pella window warranty is a pretty solid warranty. The details will vary based on the window model you choose so you should read the exact warranty carefully to understand what is covered and what is not. When we hear from people who are unhappy with window warranty service it’s usually the case that the customer did not understand what would be covered until they had a problem.
Yes. Pella makes the low end ThermaStar windows that are sold in some Lowes stores.
Yes. You can buy the lower end ThermaStar by Pella window line at Lowes stores. Those windows aren’t very nice. To get the nicer Pella window lines you’ll need to contact a Pella dealer.
Prices for Pella windows will vary quite a lot. The cheapest ThermaStar by Pella windows are available in Lowes stores for around $300. The nicer wood windows can cost quite a bit more. They can go up to several thousand dollars including installation. Find information about the costs of replacement windows in 2022 here.
Some Pella windows are available in stock sizes so they can potentially be available faster than custom sizes. For example you can walk right into some Lowes stores and pickup a stock size ThermaStar by Pella window. These aren’t necessity the nicest windows so you may be better off ordering a custom window and waiting for it to arrive. You can find info on how long it takes to get windows in 2022 here.
You can buy the cheap ThermaStar by Pella windows at Lowes stores and you can buy the nicer lines of Pella windows through dealers around the country.
Yes. Pella settled a class action lawsuit for $26 million in 2018. The allegation was that the Pella wood windows leaked causing water damage to the windows and the houses where the windows were installed.
Pella denied the allegations and said that wood rot can be caused by many things but they did settle the lawsuit and they’re on the hook for quite a lot of money.
Do you have a question about Pella windows that was not answered?
Post a comment below to let us know. We’ll add your question to the list so everyone has more info. If you think we’re wrong about anything post that too and we’ll be happy to address your concern.
You can also find detailed window reviews here, recommended window companies here and common window sales tactics here.
Happy window shopping!
Wanted to let you know we just purchased Pella Impervia windows from Lowe’s. We did have to do it through the Pro Desk, but were also able to purchase them through their high volume program which allowed for significant savings.
I’m comparing the Pella Impervia to the Okna StarMark Evo (I think it is also called the 800 but I’m not sure) to replace 13 windows and am having a difficult time deciding between the two; Pella is about $8k higher. Pella would be installed by Pella’s 1099 contractors; Okna would be installed by a local window company that seems to have a good reputation.
I can’t find any head to head comparisons. The Pella warranty is a bit better, they offer a better level of interior frame replacement options, and, of course, they have been around 100+ years. I feel like both would be good choices but is the Pella worth 40% more money?
Hi Alan, I think you might want to explore the options a bit more before making a decision. The Pella Impervia windows are fiberglass and the Starmark Evo are a composite option. Starmark is a strange brand. If you’re set on going that route you might want to see if there’s an Okna dealer in your area who could offer another option.
We tend to find most people pick vinyl windows after comparing the options for a variety of reasons. You’ll typically find they’ll offer a better value.
Where are you located? I might be able to make a suggestion.